Privacy Policy

Privacy notice. Frank Vos Motor Group handles personal information in accordance with applicable South African data-protection law, including POPIA. This notice explains how information is handled when you use the Frank Vos pre-owned vehicle website.

Who is responsible

Frank Vos Motor Group is responsible for the personal information collected through this website. The relevant dealership team may handle an enquiry where this is necessary to respond to you or provide the service you requested.

Information we may collect

Depending on how you interact with the site, this may include your name, email address, telephone number, preferred branch, vehicle interest, message and other information you choose to provide. We may also receive limited technical and log information, such as your IP address, browser type, device information, pages visited and cookie data.

Why we use it

• To respond to an enquiry, test-drive request, vehicle request or other service request.
• To identify the correct dealership or team to assist you.
• To maintain website security, prevent abuse and improve the site.
• To meet legal, regulatory, record-keeping and fraud-prevention obligations.
• To send marketing only where this is permitted by law and, where required, you have opted in.

Who we may share it with

We may share relevant information with authorised Frank Vos staff, the dealership that can assist with your enquiry, and trusted service providers that host, maintain or secure our websites. We do not sell personal information. Information is shared only where necessary, subject to appropriate safeguards, or where law requires it.

Retention and security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to meet legal obligations or to resolve disputes. We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your POPIA rights

Subject to applicable law, you may ask for access to or correction of personal information held about you, request deletion where appropriate, object to certain processing, withdraw consent where processing relies on consent, or opt out of direct marketing. You may also lodge a complaint with the Information Regulator of South Africa.

Cookies and external services

Please read our Cookie Policy for details of cookies and similar technologies. This website may link to, or embed, third-party services. Their privacy practices are governed by their own policies.

Updates to this notice

We may update this notice when our services, website technology or legal obligations change. The current version will always be published at this address.